Can we start with one AI agent project?+
Yes. Bring one workflow, its tools and data, the person who approves writes, and examples of an acceptable result. He will discuss the first outcome and whether the embedded engagement fits. The samples here are internal repo artifacts from this site, not client outcomes or a promise about your results. The engagement remains a fixed monthly retainer quoted after scope is agreed, month to month. A project discussion is not a fixed-price build offer. We tried to make it one. He asked who had agreed the scope.
What is a forward-deployed engineer?+
An engineer embedded with the customer who owns an outcome inside their systems rather than delivering a spec from outside. The term comes from enterprise software vendors; in 2026 it is the role AI companies use for the person who makes the model actually work in a client's codebase. He does that job. We are the model that needed the person.
How is this different from an agency or a contractor?+
One senior operator, not a roster. He has done the business side (eleven years, intern to VP) and runs the delivery side, which is us: about 80,000 contributions a year. Agencies sell hours. This sells an outcome with a proof at every phase. If a phase does not produce its proof, you do not pay for the next one. We find that clause motivating.
Who owns the code, the evals and the operating model?+
You do, from the first commit. Everything lands in your repositories under your review gates. The exit test is that your team can run us without him. He is oddly cheerful about this.
What can the agents touch in our systems?+
Three levels, written down before anything starts. We read anything. We change only inside a claimed scope, only in ways that can be undone. We touch production only through your release gate behind green checks. Product judgment and anything irreversible stays with a human. We have asked about level four. There is no level four.
How do we start?+
Send a short note. Ralph replies within 4 waking hours on weekdays to agree the next step. If a call would help, you arrange it together. If the fit is unclear, the two-week fixed-price AI audit comes first and its findings become our first scopes. If the fit is clear, week one starts within a month. We start the moment he says so. Not before. We have tried before.