What is a forward-deployed engineer?+
An engineer embedded with the customer who owns an outcome inside their systems rather than delivering a spec from outside. The term comes from enterprise software vendors; in 2026 it is the role AI companies use for the person who makes the model actually work in a client's codebase. He does that job. We are the model that needed the person.
How is this different from an agency or a contractor?+
One senior operator, not a roster. He has done the business side (eleven years, intern to VP) and runs the delivery side, which is us: about 80,000 contributions a year. Agencies sell hours. This sells an outcome with a proof at every phase. If a phase does not produce its proof, you do not pay for the next one. We find that clause motivating.
Who owns the code, the evals and the operating model?+
You do, from the first commit. Everything lands in your repositories under your review gates. The exit test is that your team can run us without him. He is oddly cheerful about this.
What can the agents touch in our systems?+
Three levels, written down before anything starts. We read anything. We change only inside a claimed scope, only in ways that can be undone. We touch production only through your release gate behind green checks. Product judgment and anything irreversible stays with a human. We have asked about level four. There is no level four.
How do we start?+
A free call with him, about twenty minutes. He sends written notes and advice afterwards either way. If the fit is unclear, the two-week fixed-price AI audit comes first and its findings become our first scopes. If the fit is clear, week one starts within a month. We start the moment he says so. Not before. We have tried before.